Cookie Policy


The Ballymore Group uses cookies to provide you with the best experience and a more customised service when using our website and apps.

As you may be aware, current legislation requires websites to gain visitors' consent to use certain cookies. 


Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the Internet whenever you visit a website. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the Internet. Passwords and credit card numbers are not stored in cookies.

Most websites you visit will use cookies in order to improve your user experience by enabling that website to 'remember' you, either for the duration of your visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie').

Cookies make the interaction between you and the website faster and easier. If a website doesn't use cookies, it will think you are a new visitor every time you move to a new page on the site (e.g. when you enter your login details and move to another page it won't recognise you and it won't be able to keep you logged in).

Cookies may be set by the website you are visiting ('first party cookies') or they may be set by other websites who run content on the page you are viewing ('third party cookies').


We will use your gathered information in order to:

  • Provide you with the goods or services that you have requested.
  • Verify your identity.
  • Analyse your information so that we can administer, support, improve and develop our services to you obtain your views or comments on the services we provide and to notify you about important changes or developments to our services.
  • Where you have consented, let you know about other services which we, a company within the Ballymore Group or a specially selected third party offers. This might include, but is not limited to, information relating to new property developments and properties for sale, any of which may be of interest to you. We may contact you by post, telephone, fax and e-mail. We may also send you newsletters containing general information regarding our services.

You may ask us to remove you from our mailing lists at any time by writing to us at our registered office. You may also contact us in order to exercise your option of correcting your details and of being removed from our mailing lists when we send you email alerts or other information.


The Ballymore Group uses cookies for the purposes of our website, our customer apps and any Ballymore Group web pages accessed via our customer apps.

Cookies are used for a variety of reasons, such as to determine preferences, let users navigate between webpages efficiently, collect information about use of the website, verify users and carry out other essential security. 

Cookies enable us to identify your device. We use cookies that are strictly necessary to enable users to move around the website or app or to provide certain basic features. We also use cookies to enhance the functionality and performance of the website or app in order to provide a better user experience. Cookies also allow users to receive email alerts.

To the extent that any personal information is collected through our use of cookies, our Privacy Policy will apply to our processing of that personal information.

We don't sell the information collected by cookies, nor do we disclose the information to third parties except where required by law (e.g. to government bodies and law enforcement agencies).

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as the Ballymore Group is not responsible or liable for their privacy practices.


In order to comply with current legislation, we use the classification developed by the International Chamber of Commerce UK on the different types of cookies that we use on the website and customer apps.

The following explains more about which cookies we use, why we use them and the functionality you will lose if you decide you don't want to have them on your device. 

‘Strictly Necessary’ cookies

These cookies let you move around the website and customer apps and use essential features like secure areas. They don't gather any information about you that could be used for marketing or remembering where you've been on the Internet.

We use ‘Strictly Necessary’ cookies to:

  • remember things like information you've entered on forms when you navigate to different pages in a single web browser session

‘Strictly Necessary’ cookies will NOT be used to:

  • gather information that could be used to advertise products or services to you
  • remember your preferences or username beyond your current visit

Accepting these cookies is a condition of using the website.

Cookie Name:

  • Google Tag Manager - To manage pixels, upgrades tracking in Google Analytics
  • Google Analytics - Website performance
  • Google AdWords - Remarketing – Targeting
  • Google AdWords conversion pixel - Website conversions
  • Facebook Pixel - Targeting and conversions
  • Twitter - Pixel targeting and conversions
  • DoubleClick
  • AddThis
  • BlueKai
  • Turn Inc.
  • DataXu
  • AdGear
  • Weborama
  • Seamasio
  • Yahoo Analytics
  • Visual Website Optimiser

We also use some third-party software on our websites:

  • Salesforce
  • Google Tag Manager
  • Lotame
  • Crimtan
  • Dataxu
  • Response Tap

'Performance' cookies

These cookies collect information about how you use our website and customer apps (e.g. which pages you visit and if you experience any errors). They don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website and apps work, understand what interests our users and measure how effective our advertising is.

We use 'Performance' cookies to:

  • provide statistics on how our website and customer apps are used
  • see how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)
  • help us improve the website and apps by measuring any errors that occur
  • test different designs of our website

'Performance' cookies will NOT be used to:

  • gather information that could be used to advertise products or services to you on other websites
  • remember your preferences or username beyond your current visit
  • target adverts to you on any other website

‘Third Party’ cookies

These cookies are created by an external service when you use a page on our website or customer apps. They are specific to the third-party's domain and accordingly the data held in them can be seen and managed by the third party and not by us. We control whether or not we use the third-party service with our website and how it is integrated and presented on our website. We do not have control over the ‘Third Party’ cookies themselves.


The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for our website or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons by changing the add-on's settings or visiting the website of its manufacturer.

Cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it may affect how our website works. 

You may wish to visit the following websites for further information on cookies:


If you have any questions about our cookies policy statement or the information we hold about you, please contact us on

You are entitled to apply to us for a copy of the information that we hold about you (for which we may make a small charge) and to have inaccuracies corrected.