BAML Portfolio - £20,600 + Hourly PT Rate

Personal Trainer / Fitness Coach

Calling all passionate, driven and motivational Fitness Coaches and Managers to work as an integral part of our growing team. You will greet and interact with residents and guests and...

工作描述

-To oversee the day to day running of the Health Club, including line managing the Fitness Coaches and being first point of contact for Leisure within your facility.


-To greet and interact with residents/guests, carry out duties, as specified, ensure the environment and the equipment is clean and tidy at all times and to make the residents/guests’ experience a fantastic one on every visit.


-Contribute to resident retention by utilizing the highest quality of customer service. To be the driving force and key contributor to development by promotion of the Leisure services and tracking progress through statistical reports and analysis.


-To ensure the development is maintained to the standard commensurate with Ballymore’s portfolio status and value.


-Provide a high level of Personal training programmes to clients ensuring that you are retaining your clients and creating a repport with the residents and clients

-To be first point of contact for residents/guests queries and complaints and to answer proficiently and professionally or refer appropriately to the relevant agent. Ensuring the LPM and GM are informed of complaints and progress.


-Motivate and inspire the Fitness Team to deliver a supportive and sympathetic front of house service to residents. Encourage the team to build a good rapport with the residents.


-Know all the services offered by the leisure facility/Estate and serve as a customer service liaison between residents/guests and Senior Management.


-Anticipate residents/guests’ needs and be proactive in offering information and guidance where necessary.


-With the Fitness Team, design and create a monthly newsletter for residents.


-Servicing all residents and guests and ensuring a safe, clean and enjoyable experience within the Leisure facility.


-Attend resident leisure committee meetings and action items in a timely manner, with progressive feedback given to members.

-To be first point of contact for residents/guests queries and complaints and to answer proficiently and professionally or refer appropriately to the relevant agent. Ensuring the LPM and GM are informed of complaints and progress.


-Motivate and inspire the Fitness Team to deliver a supportive and sympathetic front of house service to residents. Encourage the team to build a good rapport with the residents.

-Know all the services offered by the leisure facility/Estate and serve as a customer service liaison between residents/guests and Senior Management.


-Servicing all residents and guests and ensuring a safe, clean and enjoyable experience within the Leisure facility.


-Attend resident leisure committee meetings and action items in a timely manner, with progressive feedback given to members.

重要職責

  • To support the Senior Fitness Coach with all operational aspects of the leisure facility.
  • To contribute to the development of the department by promoting the leisure services to members and tracking their progress.
  • To continually deliver a high level of customer care to all residents and guests.
  • To work as an integral part of the team, to greet and interact with residents / guests, carry out duties as specified and ensure the environment and equipment is maintained to the highest standards.
  • Responsible for offering residents and guests a 5 star professional service at all times and ensure a safe, clean and enjoyable experience within the Leisure facility.
  • Proactively ensure the smooth and professional running of the leisure facility.
  • Where required teach exercise classes to residents/guests of the Leisure facility.
  • When required train residents/guests in Personal Training.
  • Be fully familiar with the services offered by the leisure facility/estate and serve as a customer service liaison between residents/guests and management.
  • Help with resident/guest retention and growth by interacting in an intelligent, tactful and friendly manner. You are the front line!
  • Communicate regularly with the Senior Fitness Coach and offer suggestions regarding improvements to the operation of the leisure facilities.

個人信息

崗位要求