Lead on planning of short- and long-term
Lead on project commencement activities for
long term maintenance and capital expenditure projects as directed by the
Senior Facilities Manager including carrying out building, condition and
measured surveys in order to compile scope of works and assist with the
development of project specifications.
Advise on legal obligations and
standards in order to factor requirements into project specification.
requirements for upgrade and major overhaul and refurbishment project works
on M&E systems and plant.
Preparation of Invitation to Tender
packs and lead on negotiation and analysis of tender submissions.
Appoint and manage external consultants
and specialists as required including third-party building surveyors,
structural surveyors, quantity surveyors, etc.
Preparation of Schedule of Works and
dilapidation reports and quoted works alongside the Contracts and Compliance
Manager to determine requirements and the most appropriate mode of delivery.
Undertake and oversee data collation exercises
relating to plant life cycle analysis.
Liaise with and
advise the Property Management team on the Capital Expenditure Programme for
the portfolio as directed by the Senior Facilities Manager.
coordination of project works from instruction to completion including
management of the project team, engagement of consultants and contractors,
management of the project programme and schedule of works, coordination of
handover, snagging and asset validation and project sign-off.
of work streams that can be packaged up as project works to support the
Contracts and Compliance Manager and allow them to focus on day-to-day
contract dashboard outlining project programming and status for senior
Deliver project works to an agreed
programme including overseeing projects managed by the Facilities Project
Chair pre-contract meetings, contract
update meetings and review meetings, taking minutes and delegating actions as
Variation management including
assessment of requirement for specification variation and cost analysis.
energy management by factoring sustainability considerations into all project
works undertaken. Liaise as required with the Energy and Sustainability
Manager to incorporate requirements relating to efficiency monitoring and
project management and contract administration support to the Senior
Facilities Manager for major works and long-term projects as required.
technical advice and support to estate and property management teams and the
Technical Supervisors as required.
Oversee delivery of projects relating to
health, safety and compliance as required.
Deliver auditing services on facilities
contracts, projects and procedures as directed by the Senior Facilities
Ensure statutory compliance in project
delivery including compliance with the CDM Regulations 2015.
Provide support to the Senior Facilities
Manager and Head of Facilities Services on handover tracking and asset
verification activities associated with the set-up and handover of new
Provide regular reports to the Senior
Facilities Manager, Head of Facilities Services and senior management team as
Liaise with Property Managers and Site
Management on FM projects ensuring that good lines of communication are
Keep up to
date with new legislation and industry best practice relating to facilities
identify areas where customer service can be improved, liaising with other
departments to ensure service standards are met every time.
Assist in the
development of centralised FM systems and frameworks that can be exported to
Actively promote the company, be positive about the culture and working
methods with colleagues and clients.
Provide leadership, coaching,
guidance, support and encouragement to your people and teams and BAML support
Ensure that the department heads have
the knowledge, skill and support to successfully manage their people and
teams within the required KPI’s and SLA’s
Set, communicate and monitor business
objectives and encourage individuals to ‘stretch’ their performance.
To ensure that all team members
attend the base level training courses defined by the central training
programme and make recommendations for augmentation of this as required in
order to respond to the needs of the business or individual.
Develop succession plans to support
the longer-term growth of our people and business.
Delegate in a way that encourages and
inspires development and creates a sense of care, ownership and
responsibility at all levels.
Coach the way department heads to
build high-performing teams so that their teams are able to meet and exceed
resident needs and expectations.
Reward, recognise and celebrate
individual and team performance to encourage an engaged and motivated team.
Create and develop the overall
workplace culture that challenges thinking and encourages others in the team
to work towards continuous improvement and raising of the bar.
Performance management, objective setting and identifying needs and
implementing on the job and course led training solutions.
Schedule and conduct regular meetings, team talks, job chats and one
to ones and annual appraisals agreeing next steps development plans.
Management of day to day people relations issues and ensuring the team
work together within the guidelines of the staff handbook.
Keep close to the business,
supporting, listening and responding to the needs of our people, our
residents and the business.
Ensure the assets are managed in
accordance with the BAML business plan key objectives.
Ensure the required and relevant
financial controls are in place across all aspects of the operation complying
with Company accounting procedures
Support the heads of department in
their management of the residential, facilities and contracted service level
Participate actively in all
appropriate company-wide meetings and events.
Manage resources and the overall
budget within the agreed project budget.
Ensure compliance with all relevant
legislation to include health & safety legislation.
Preparation and ownership of project budgets.
Selection and engagement of
contractors, consultants and service providers for project works (in
accordance with the approved supplier process).
Any other reasonable task as
requested by your direct report and the strategy team.
The purpose of this
role profile is to focus attention on the most important aspects of the
role. It is not intended to be a
complete list of every duty and it is therefore expected that the day-to-day
performance of the job will include tasks not listed above.
This document is a
live document and will evolve with the needs of the business.