Careers at Ballymore

Security Officer

  • Department
  • Location
  • Job type
  • Security
  • East London
  • Permanent

Job Description

Security Officer - Permanent, Pontoon Dock (E16)

42 hours per week - 4 on 4 off, days and nights (7am - 7pm or 7pm - 7am)

Main responsibilities:

  • Maintain a safe environment for all people in the estate at all times, including a constant security presence
  • Provide a bespoke 5-star service the residents with job tasks and individual requests dealt with in an efficient and timely manner.
  • Ensure that the highest levels of customer care and service are maintained at all times being helpful, polite and pleasant at all times.
  • Assist with the security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained.
  • Aid the smooth running of the various different operations around the site
  • Remain adaptable and flexible throughout the changeable requirements of the developing estate.
  • Ensure that all firefighting apparatus is accounted for and maintained.
  • Reporting of any accidents within the accident report book.
  • Maintain confidentiality at all times concerning residents and Ballymore business and its personnel.
  • Give clear and precise up to date information during and at the end of the shift highlighting any event that has happened, any forthcoming events together with a clear and precise hand over of any vehicles in the car park.
  • All emergencies, breaches of the lease, serious defects or any matter likely to be subject of formal complaints are reported to the Operations Manager.
  • Meeting and greeting all residents, guests and clients around the estate.
  • Maintain security of the estate at all times.
  • Working with all staff to ensure there is a good security presence at all times.
  • Communicate with concierge and assist with the smooth running of the site.
  • Ensure any unusual behaviour noted is followed up, calling the police if necessary.
  • Communicate with control regularly and ensure there is a quick response to any incident.
  • To include building rounds & PES patrols of the site, in the daily tasks.
  • Correct reporting of any security / Health and Safety issues.
  • Correct reporting of any incidents and archiving of all onsite records, including police liaison.
  • Maintain a safe environment for all people in the estate at all times.
  • Deal with any illegally parked vehicles in the appropriate manner

Skills, experience and qualifications 

  • SIA Licence (Essential)
  • Previous experience in a similar Security position (Desirable)
  • Good communication skills
  • Patience and the ability to remain clam in stressful situations.
  • Thinking and reasoning skills for dealing with emergencies.
  • Ability to work well with others.

If you have the required attributes, please submit your current CV. 

We operate as an equal opportunities employer.

Personal Information