Careers at Ballymore

Fitness Coach - Part-Time

  • Department
  • Location
  • Job type
  • Development
  • Facilities
  • East London
  • Part-Time
  • Permanent

Job Description

We're now recruiting for a Fitness Coach to join us at our development, New Providence Wharf!

Important to note

Hours:

Monday 16:00- 23:00 
Tuesday 16.15- 23:15 
Friday 13:30 -21.30 
Saturday 1.45-9.45pm 

Shift Pattern: 4 days per week

Location: E14, Blackwall

Salary per hour: £13.85 + Commission

Contract: 26 hpw/permanent

What you'll be doing

  • To consistently deliver a ‘best in class’ level of customer care to all residents and guests.  

  • To work as an integral part of the team, to greet and interact with residents/guests, carry out duties as specified and ensure the environment and equipment is maintained to the highest standards. 

  • To teach one class per shift as a minimum. Where necessary, more than one class may be required during a shift. 

  • Responsible for offering residents and guests a 7-star professional service at all times and ensure a safe, clean and enjoyable experience within the Leisure facility.   

  • Proactively ensure the smooth and professional running of the leisure facility.   

  • Teach exercise classes to residents/guests of the leisure facility. 

  • When required train residents/guests in personal training. 

  • Answer all residents and guests’ questions, concerns and complaints professionally, effectively and in a timely manner, where necessary refer on to the appropriate person. 

  • Be fully familiar with the services offered by the leisure facility/resort and serve as a customer service liaison between residents/guests and management. 

  • Help with resident/guest retention and growth by interacting in an intelligent, tactful and friendly manner.  

  • Communicate regularly with the HCM and offer suggestions regarding improvements to the operation of the leisure facilities.  

  • Smile; be friendly, helpful, and courteous to all residents and guests. 

  • Undertake all responsibility vested in the post-holder in relation to such legislation as the Health & Safety at Work act, Fire Cautions, COSHH, etc. 

  • Complete all procedural documentation in a timely basis (incident reports, maintenance requests, and shift changes etc.). 

  • Stock all storage units; clean and organize all fitness areas, including cleaning all fitness equipment, studios and any rooms/areas within the leisure facility. 

  • Monitor music levels and ensure the audible level of TV and sound systems are not disrupting member workouts by being too loud that they are audible over personal head phones 

  • Anticipate residents/guests’ needs and volunteer information and guidance where necessary. 

Please note: a full job description will be provided once shortlisted for the role.

What you'll need to be successful

  • Proven ability to build strong working relationships with clients. 

  • Passionate, lively, approachable and charismatic

  • Pro-active self-starter.

  • Good team player.

  • Ability to offer constructive advice to others.

  • Good working knowledge of health & safety.

  • Face to face customer services experience.

  • Experience in delivering fitness training classes.

  • Recognised fitness qualification Personal Trainer Level 3 or above. 

What now?

Very simply - Apply!

*Updates on applications made via our job boards will be provided over a 1–2-week period from the date of submission.

Not what you’re looking for? 

Check out our careers page: Careers | Jobs | Ballymore.

Ballymore operate as an equal opportunities' employer.

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