Ensure all areas are cleaned to the highest standard possible.
Deliver exceptional customer service to all residents whom you come into contact with.
Ensure the staff uniform is worn and standards of appearance are maintained at all times.
Always ensure that the necessary Health & Safety signs are displayed and procedures followed for all chemicals and equipment before carrying out any work.
Ensure that your designated areas are maintained to a very high standard using the methods described in the SOP. All flat and vertical surfaces in your areas are to be cleaned as per schedule and specification.
Report any damage or defects immediately to the Duty Manager.
Ensure that all your equipment is kept in good working order, reporting any faults to your Manager.
Ensure you address all residents, visitors and staff in accordance to the company standards at all times.
Regularly attend on-the-job staff customer care and in-house training courses.
Report all maintenance issues to include light bulbs, trip hazards etc.to your manager.
Ensure that time sheets are accurately filled in daily, together with any other necessary forms.
Unfortunately you don't meet the minimum requirements for this role.