Fitness Coach

• To contribute to the development of the department by promoting the leisure services to members and tracking their progress.  

• To teach one class per shift as a minimum. Where necessary, more than one class may be required during a shift. 

• When required train residents/guests in personal training. 

• Answer all residents and guests’ questions, concerns and complaints professionally, effectively and in a timely manner, where necessary refer on to the appropriate person. 

• Be fully familiar with the services offered by the leisure facility/resort and serve as a customer service liaison between residents/guests and management. 

• Undertake all responsibility vested in the post-holder in relation to such legislation as the Health & Safety at Work act, Fire Cautions, COSHH, etc. 

• Complete all procedural documentation in a timely basis (incident reports, maintenance requests, and shift changes etc.). 

• Stock all storage units; clean and organize all fitness areas, including cleaning all fitness equipment, studios and any rooms/areas within the leisure facility. 

• Monitor music levels and ensure the audible level of TV and sound systems are not disrupting member workouts by being too loud that they are audible over personal head phones.  

• Ensure you are visible at all times for assisting members and guests as much as possible and notify HCM/Shift Manager before taking a break. 

• Check and initial the communications log on a consistent basis and communicate with the HCM on an ‘as needed’ basis. 

• Attend all weekly departmental meetings and any other staff meetings, as arranged. 

• Be able to recognize opportunities and refer, promote/sell PT, wellness, exercise classes, master classes or any other service offered by the leisure facility. 

• Maintain a personal clean, neat, healthy and professional appearance. Correct and complete uniform must be worn at all times.  

• Cover the fitness reception as and when required. 

Please note: a full job description will be provided once shortlisted for the role.