Job Description
Fitness Coach - Permanent, East London (Canning Town)
Hours: 40 per week, between 05.45am - 11.15pm Monday to Sunday (5 days per week)
Duties & Responsibilities.
- To support the Health Club Manager and Estate Management Team with all operational aspects of the leisure facility.
- To contribute to the development of the department by promoting the leisure services to members and tracking their progress.
- To consistently deliver a high level of customer care to all residents and guests.
- To work as an integral part of the team, to greet and interact with residents/guests, carry out duties as specified and ensure the environment and equipment is maintained
- to the highest standards.
- To personal train clients when required.
- Proactively ensure the smooth and professional running of the leisure facility.
- Teach exercise classes to residents/guests of the Leisure facility.
- When required train residents in Personal Training.
- Answer all residents and guests’ questions, concerns and complaints professionally, effectively and on time, where necessary refer on to the appropriate person.
- Be fully familiar with the services offered by the Leisure facility/estate and serve as a customer service liaison between residents/guests and management.
- Cover the Fitness reception when required
- To carry out Gym inductions
- Attend all departmental meetings and any other staff meetings, as arranged.
- Be able to recognise opportunities and refer, promote/sell PT, wellness, exercise classes, master classes or any other service offered by the Leisure facility.
Skills, Experience & Qualifications
- Proven ability to build strong working relationships with clients.
- Passionate, lively, approachable, and charismatic.
- Good working knowledge of health & safety.
- Experience of delivering fitness training classes.
- Recognised fitness qualification Personal Trainer Level 3 or above
We operate as an equal opportunities employer