Careers at Ballymore

Credit Control Manager

  • Department
  • Location
  • Job type
  • Finance
  • East London
  • Permanent

Job Description

Credit Control Manager - X2 Positions available - Canary Wharf, E14

1 - Permanent position, 40 hours per week (08.30am - 17.30pm, Mon to Fri)

1 - 6 Month fixed term contract, 40 hours per week (08.30am - 17.30pm, Mon to Fri)

Main duties

  • Active collection of outstanding debts through calls, emails or letters, notifying debtors of overdue invoices and encouraging them to pay
  • Maintaining regular contact with clients to ensure proper management of debt.
  • Develop close relationships with significant clients (e.g. Housing Associations, Commercial tenants) to ensure efficient collection of outstanding debts
  • Overseeing the issuing of statements to debtors on a regular basis or as required
  • Ensure cash collection targets and aged debt targets are met
  • Using professional judgement to identify potential bad debts at an early stage and taking the appropriate action to correct the situation
  • Negotiating with debtors to ensure extended credit terms are appropriately managed and monitored.
  • Taking active steps to ensure that debtor ledgers are properly maintained including the monitoring of unallocated cash and credit notes.
  • Keeping an accurate record of debt chasing activities to support any decisions made to refer debtors for legal recovery

Skills & Experience

  • Numeracy, professional judgment and good communication skills.
  • More than 5 years experience of credit control gained in a substantial commercial organisation. Experience of credit control management gained with a residential managing agent would be an advantage
  • An understanding of leasehold law and the impact of legislation on the recovery of lessee debt would be an advantage
  • Expected to demonstrate professional behaviour in all involvements with external stakeholders

We operate as an equal opportunities employer.

Personal Information