Billing Administrator

Job Description

We're now recruiting for a Billing Administrator to join us at Head Office in Canary Wharf.

Important to note

Hours: 8:00 - 17:00

Shift Pattern: Monday - Friday (No WFH)

Location: E14, Canary Wharf

Contract: 40 hpw, 3 Months Fixed Term Contract.

Salary: £28,000 - £30,000

What you'll do

• Oversee the Billing shared mailbox and respond to any inquiries regarding outstanding balances.
• Engage with utility providers and external stakeholders
• Serve as a point of contact between the Ballymore Accounts/Finance team/Completions Team and the Ballymore Aftercare Accounts Team to address and resolve any billing discrepancies.
• Getting bills set up for processing
• Gather the login details for the utility providers' platforms (British Gas, Thames Water, Ovo Energy, Switch2, British Gas, Thames Water, CEP (Communal Energy Partners, Octopus Energy, Eon Energy)
• Request statements of accounts from suppliers to carry out the reconciliation process
• Ensure all letters / bills received on daily basis are captured
• Accurate data entry to capture all unpaid utility bills on the relevant trackers
• Careful verification of prior drawdowns to ensure accurate balance allocation for payments owed
• Keep track of completed properties to ensure that invoices are billed for the appropriate timeframe.
• Review the Clixifix system and the Stock units list to determine if the bills are correctly charged for the right period.
• Reach out to the utility providers and ensure that any bills sent to the wrong address are redirected to the appropriate party.
• Weekly sync meetings with the Aftercare Accounts team to review the status of completed work.
• Resolving one-off payment challenges with utility providers
• Scanning and filing permanent records
• Updating the system (Share Point) daily to keep database up to date

What you'll need to be successful

• High attention to detail required
• Strong written and verbal communication
• Competent in excel
• Outlook experience
•  Intermediate computing skills
• Good numeracy and literacy skills
• Able to work to deadlines
• Able to perform effectively both independently and as a collaborative team member
• Ability to multitask
• Good attitude and enthusiasm

What now?

Very simply - Apply!

Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome

*Updates on applications made via our job boards will be provided over a 1–2-week period from the date of submission.

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*Ballymore operate as an equal opportunities employer.