Head Office, Canary Wharf - TBC

Facilities Project Surveyor

With this opportunity to join our top-class company as a Facilities Project Surveyor, the main responsibilities of the role will be to cover a range of facilities projects to include internal/external refurbishments, dilapidation and improvement works, insurance works, adhoc surveying activities, asset validation of new schemes, contract mobilisation, H&S auditing and energy related projects.

Job Description

Responsible for:

Varying staff, consultants and external contractors as determined by the FM project programme.

Responsible for:

Works alongside:

Varying staff, consultants and external contractors as determined by
the FM project programme.

Head of Facilities

Facilities Project Manager

Contracts & Compliance Manager

Facilities Coordinator

Project Administrator

Property Management Team

Facilities Manager, General Managers and Site

Support Office Teams: Client Accounting, People & HR and Property

Our Mission

Our desire is to
create remarkable places that deliver unrivalled and unparalleled living

Job Purpose

Ballymore portfolio comprises a number of high value, highly complex and
challenging resorts. Ballymore see the service delivery, management and
proactive maintenance of these resorts as a key differentiator and a USP in
the market.

To provide strategic leadership,
commercial acumen and direction to our Resort teams consistently delivering
“world class” service and facilities ever evolving the team and operation.

The role is defined the by our
Ballymore values, which are integral to what we do.

People make companies and we want all
of us at Ballymore to be the most highly motivated, most positively engaged
and to work together in supportive teams and keep progressing to provide the
very best services and facilities.

Our Values

  • We put our People first by building trusted


  • Ballymore is a team of people with strong


  • We show commitment and stand behind what we do
  • We are thought leaders that are ever evolving

    and ambitious

Key Responsibilities:

Lead on all stages of
project delivery from feasibility, concept and design and manage through to
completion and sign-off. The range of facilities projects, as directed by the
Senior Facilities Manager, include internal/external refurbishments,
dilapidation and improvement works, insurance works, ad-hoc surveying
activities, asset validation of new schemes, contract mobilisation, H&S
auditing and energy related projects.

Conduct feasibility
studies to determine project scope, estimated cost and forecast programme.

Carrying out building,
condition and measured surveys, defect diagnosis and report writing.

Provide project management
and contract administration support to the Senior Facilities Manager for
major works and long-term projects as required.

Work to commercial targets
for income generation.

To be a part of the Residential Estates Team
maintaining the policies, company rules and ensuring the highest quality
management is provided on behalf of Ballymore Group at all times.

Main Duties:


Lead on planning of short- and long-term

Lead on project commencement activities for
long term maintenance and capital expenditure projects as directed by the
Senior Facilities Manager including carrying out building, condition and
measured surveys in order to compile scope of works and assist with the
development of project specifications.

Advise on legal obligations and
standards in order to factor requirements into project specification.

Advise on
requirements for upgrade and major overhaul and refurbishment project works
on M&E systems and plant.

Preparation of Invitation to Tender
packs and lead on negotiation and analysis of tender submissions.

Appoint and manage external consultants
and specialists as required including third-party building surveyors,
structural surveyors, quantity surveyors, etc.

Preparation of Schedule of Works and
Valuation Schedule.

Review M&E
dilapidation reports and quoted works alongside the Contracts and Compliance
Manager to determine requirements and the most appropriate mode of delivery.

Undertake and oversee data collation exercises
relating to plant life cycle analysis.

Liaise with and
advise the Property Management team on the Capital Expenditure Programme for
the portfolio as directed by the Senior Facilities Manager.


Management and
coordination of project works from instruction to completion including
management of the project team, engagement of consultants and contractors,
management of the project programme and schedule of works, coordination of
handover, snagging and asset validation and project sign-off.

of work streams that can be packaged up as project works to support the
Contracts and Compliance Manager and allow them to focus on day-to-day

Maintain a
contract dashboard outlining project programming and status for senior
management reference.

Deliver project works to an agreed
programme including overseeing projects managed by the Facilities Project

Chair pre-contract meetings, contract
update meetings and review meetings, taking minutes and delegating actions as

Variation management including
assessment of requirement for specification variation and cost analysis.

Contribute to
energy management by factoring sustainability considerations into all project
works undertaken. Liaise as required with the Energy and Sustainability
Manager to incorporate requirements relating to efficiency monitoring and

project management and contract administration support to the Senior
Facilities Manager for major works and long-term projects as required.

technical advice and support to estate and property management teams and the
Technical Supervisors as required.

Oversee delivery of projects relating to
health, safety and compliance as required.

Deliver auditing services on facilities
contracts, projects and procedures as directed by the Senior Facilities

Ensure statutory compliance in project
delivery including compliance with the CDM Regulations 2015.

Provide support to the Senior Facilities
Manager and Head of Facilities Services on handover tracking and asset
verification activities associated with the set-up and handover of new


Provide regular reports to the Senior
Facilities Manager, Head of Facilities Services and senior management team as

Liaise with Property Managers and Site
Management on FM projects ensuring that good lines of communication are

Keep up to
date with new legislation and industry best practice relating to facilities

Seek to
identify areas where customer service can be improved, liaising with other
departments to ensure service standards are met every time.

Assist in the
development of centralised FM systems and frameworks that can be exported to
new business.

Actively promote the company, be positive about the culture and working
methods with colleagues and clients.


Provide leadership, coaching,
guidance, support and encouragement to your people and teams and BAML support
of staff.

Ensure that the department heads have
the knowledge, skill and support to successfully manage their people and
teams within the required KPI’s and SLA’s

Set, communicate and monitor business
objectives and encourage individuals to ‘stretch’ their performance.

To ensure that all team members
attend the base level training courses defined by the central training
programme and make recommendations for augmentation of this as required in
order to respond to the needs of the business or individual.

Develop succession plans to support
the longer-term growth of our people and business.

Delegate in a way that encourages and
inspires development and creates a sense of care, ownership and
responsibility at all levels.

Coach the way department heads to
build high-performing teams so that their teams are able to meet and exceed
resident needs and expectations.

Reward, recognise and celebrate
individual and team performance to encourage an engaged and motivated team.

Create and develop the overall
workplace culture that challenges thinking and encourages others in the team
to work towards continuous improvement and raising of the bar.

Performance management, objective setting and identifying needs and
implementing on the job and course led training solutions.

Schedule and conduct regular meetings, team talks, job chats and one
to ones and annual appraisals agreeing next steps development plans.

Management of day to day people relations issues and ensuring the team
work together within the guidelines of the staff handbook.


Keep close to the business,
supporting, listening and responding to the needs of our people, our
residents and the business.

Ensure the assets are managed in
accordance with the BAML business plan key objectives.

Ensure the required and relevant
financial controls are in place across all aspects of the operation complying
with Company accounting procedures

Support the heads of department in
their management of the residential, facilities and contracted service level
agreements (SLA).

Participate actively in all
appropriate company-wide meetings and events.

Manage resources and the overall
budget within the agreed project budget.

Ensure compliance with all relevant
legislation to include health & safety legislation.

of Authority:

Preparation and ownership of project budgets.

Selection and engagement of
contractors, consultants and service providers for project works (in
accordance with the approved supplier process).

Any other reasonable task as
requested by your direct report and the strategy team.

The purpose of this
role profile is to focus attention on the most important aspects of the
role. It is not intended to be a
complete list of every duty and it is therefore expected that the day-to-day
performance of the job will include tasks not listed above.

This document is a
live document and will evolve with the needs of the business.

People / Interpersonal

Highly responsible and
decisive with ability to proactively manage own workload.

IT literate with strong
command of MS Word, Excel and Outlook.

Be polite and courteous
at all times to colleagues and clients

Communicate verbally in
a clear, concise and business-like manner.

Make sure all written
communication is presented in a professional manner ensuring grammar,
spelling and format is appropriate for the recipient and purpose.

Strategic expertise and commercial vision.

Ensure problems that
arise are dealt with and solutions found to ensure delivery to clients.

Demonstrate ability to
make decisions both independently and collectively, having first evaluated
all options. Support decisions with
factual information.

Assess own performance
and attributes, actively seeking support to meet development needs and
demonstrate an awareness of impact on others.

  • Ability to

    manage change.

  • Able to create and cultivate meaningful inter-personal

    relationships and participate naturally and willingly with others.

  • Influencing and motivational skills are critical.
  • Strong decision maker able to remain thoughtful and objective as

    well as respond quickly to external events.

  • A structured and results oriented approach to work activity.
  • Problem solving capability as well as the ability to handle

    objections with confidence.


Direct experience in
schedule preparation and contract administration of building projects.

Experience of working
on a multi-site environment.

Experience of managing
external contractors and consultants.

Extensive knowledge of
building construction, building services (mechanical and electrical systems)
and relevant legislation and standards.

Experience in writing
works specifications and carrying out competitive tendering exercises.

Experience in budget
recipient’s level of understanding and involvement with the required
level of technical content.

  • Experience

    in writing reports to a variety of recipients, catering to the

  • Able to evidence and demonstrate strong commercial and financial

    awareness and acumen in the development and management of budgets.

  • The ability to

    independently develop strategies to help achieve defined objectives.

  • Proficient on Microsoft office systems, intermediate to advance



Educated to degree
level in a relevant discipline (building surveying, building services or
architecture) or equivalent experience in Building Surveying or a related

Member of or working
toward membership of the Royal Institute of Chartered Surveyors (RICS),
Chartered Institution of Building Services Engineers, Chartered Institute of
Building or Chartered Association of Building Engineers.

accredited qualification in Health & Safety.

  • Microsoft office, particularly word, excel and power point to at

    least intermediate level

  • Experience with producing

    and managing multiple projects

  • Delivery of high levels of

    customer service

Key Responsibilities

  • Lead on all stages of project delivery from feasibility, concept and design and manage through t completion and sign-off
  • Conduct feasibility studies to determine projrct scope, estimated cost and forecast programme
  • Carry out building, condition and measured surveys, defect diagnosis and report writing
  • Provide project management and contract administration support to Senior FM for major works and long term projects
  • Work to commerical targets for income generation

Personal Information

Job Requirements